01
Reviewing your lead sources
We start with where the demand actually comes from, and what happens to it once it arrives.
Sources we look at
- Google Ads
- Google Business Profile
- Website forms
- Facebook / Instagram
- Phone calls
- Referrals
Questions we answer
- How many enquiries came in last month?
- How many were answered?
- How quickly were they contacted?
- How many booked estimates?
- How many estimates closed?
A roofing company tells us: 200 leads a month, average job $12,000
- 200 enquiries
- 140 answered
- 80 estimates booked
- 35 jobs closed
$360,000
Their close rate looks healthy at 43.75%. But 60 leads were never properly followed up. If only half of those converted, that is 30 extra jobs at $12,000 — missed revenue, from demand they had already paid for.

